FAQ 'S
Welcome to the Handicraft Gorakhpur FAQ section. Here, we've compiled answers to some of the most common queries about our online shop and the products we offer. If you have additional questions, don't hesitate to reach out to our customer support team. We're here to make your shopping experience seamless and enjoyable.
Handicraft Gorakhpur is an online store that offers a diverse range of handcrafted products, showcasing the artistic talents of artisans from the Gorakhpur region. We bring you unique and authentic handicrafts that celebrate the cultural heritage of the area.
Gorakhpur is a city known for its rich cultural heritage in the northern part of India. The region boasts a vibrant tradition of handicrafts, including textiles, woodwork, pottery, and more.
Absolutely. All our products are lovingly handcrafted by skilled local artisans from Gorakhpur and its surrounding areas. We are dedicated to supporting their craftsmanship and providing a platform for their creations.
Placing an order is simple. Just explore our online store, select the items you’re interested in, and add them to your cart. Proceed to checkout, where you can review your order and complete the purchase securely.
We accept a variety of payment methods, including major credit cards, debit cards, and PayPal. Your payment information is processed securely.
Shipping times vary based on your location and the shipping method chosen. Estimated delivery times will be provided at checkout.
Once your order is shipped, you’ll receive a confirmation email containing a tracking number and a link to track your shipment’s status.
While we may be able to accommodate custom orders depending on the artisan and the type of product, it’s best to contact our customer support to discuss the possibility of customization.
Our mission is to uplift local artisans by providing them with a global platform to showcase their skills and products. When you make a purchase, you directly contribute to the livelihoods of these artisans.
If you have any questions or concerns, you can reach out to our customer support team by emailing us at gkphandicraft@gmail.com or by using the contact form on our website. We aim to respond promptly.
In the rare event that you receive a damaged item, please get in touch with our customer support within 7 days of receiving the package. We’ll guide you through the process of returning or replacing the damaged product.
Yes, we offer a return and exchange policy. If you’re not satisfied with your purchase, you can initiate a return or exchange within 7 days of receiving the product. Please refer to our Returns and Exchanges page for detailed information.